As part of our Recognition and Reward schemes for our staff, our management team highlight an employee of outstanding merit each month. This ‘Employee of the Month’ is selected usually as the result of an outstanding act in the line of duty or through the recommendation of one of our customers. However we also reward those members of staff who provide a consistently high level of customer service and performance day after day. The winning officer receives £50 of Tesco shopping vouchers.
Below is an update on our recent winners:
May 2015 – Jack Moore. Jack’s award was the result of his willingness to transfer to one of our most challenging public-facing assignments in Colchester. Now an established member of the client’s own in-house facilities team, our customer contact has praised Jack’s attitude, diligence and customer service skills.
June 2015 – John Barber. John is one of most experienced security officers in the Cambridge area and has proved his flexibility by covering a significant number of shifts on an alternate site over the past month. We have received excellent feedback concerning John’s performance and wish to recognise his efforts through this award.
July 2015 – Ben Walker. Ben is one of our Mobile Response officers covering the Cambridge area. During a night of intense storms on Thursday 16th, Ben dealt with five intruder alarm activations in one night, including two sites for the same customer. One of these sites had severe flooding with water reaching knee-height in the warehouse. Nonetheless, Ben conducted a full check of the premises and ensured that he waited onsite until the alarm could be reset, Well done Ben – the customer contacted us first thing the next morning to offer their thanks!