Oakpark Careers

We are looking for an SIA licensed individual to join our expanding mobile response team based in Bury St Edmunds, Suffolk. The role will involve using a company vehicle to do lock ups, patrols, and respond to intruder alarm activations.

Mobile Security Officers are supported at all times by our 24 Hour Security Operations Centre but the ideal candidates will be able to manage their nightly workload and accommodate additional tasks if so required. You will have to record all your job activities through our smartphone application - full training will be provided.

It will involve working a seven week roster that includes two weekends off every roster cycle. The role is mainly night-time work between 1900 and 0700 so candidates should therefore be comfortable with driving at night. All applicants must have a valid UK driving license (ideally no more than 3 points) and a valid SIA license (door supervision or security guarding).

Hours: 42 Per Week Average
Pay Rate: £13.50 per Hour

Due to the high volume of applications we receive, we are unable to respond to each applicant individually. If you have not heard from us within 10 working days, unfortunately on this occasion your application has been unsuccessful.

Oakpark Security Systems LTD (Part of the Vertas Group) is a leading provider of security solutions across the East of Anglia and the south coast. We are currently seeking three dedicated and customer-focused Control Room Operators to work at our Head Office in Colchester due to recent company expansion.

The primary responsibilities will include conducting hourly check calls with our security team members working in the field, receiving alarm activations from various monitoring stations, and dispatching and tasking mobile response officers accordingly. Additionally you will be responsible for several administrative tasks, such as completing reports, and covering open shifts. A comprehensive training and induction programme will be provided.

This role requires strong customer service skills, excellent telephone etiquette, and the ability to work with computers for extended periods. The shift pattern is 4 shifts on, 4 shifts off, averaging 42 hours per week at a pay rate of £12.50 per hour. The shift pattern is 18:00-06:00.

Bank holidays worked will be compensated at double the standard rate. While a driving license is preferred, it is not essential. All applicants must hold a valid SIA license.

 

Responsibilities:

• Conduct hourly check calls with security team members working in the field
• Receive and manage alarm activations from various monitoring stations
• Dispatch and task mobile response officers based on alarm activations
• Perform basic administrative tasks, including report completion, roster management, and covering open shifts
• Demonstrate excellent telephone manner and communication skills
• Comfortably work with computers for extended periods of time
• Adhere to company policies and procedures at all times

 

Requirements:

• A valid SIA license is mandatory (Security Guarding or Door Supervision)
• Strong customer service skills and a customer-focused mindset
• Excellent telephone etiquette and communication skills
• Proficient in working with computers and technology
• Ability to multitask and prioritize tasks in a fast-paced environment
• Flexibility to work 4 on 4 off night shifts, 4 on 4 off day shifts or relief position with a mixture of both.
• A driving license is preferred but not essential

 

Benefits:

• Competitive hourly rate of £12.50
• Fully paid SIA Licence Renewal
• Opportunity for fully funded SIA CCTV Licence
• Opportunities for career progression within the company
• Comprehensive training and development programs
• Positive and supportive work environment
• Double pay for bank holidays worked

If you are a dedicated individual with a valid SIA license, attention to detail, and a commitment to maintaining a secure environment, we invite you to apply for this position.

To apply, please submit your CV and a cover letter highlighting your relevant experience, alternatively please call our office on 01206 793673 and ask to speak to one of our experienced members of the management team.

We appreciate all applications received; however, only candidates selected for an interview will be contacted.

We offer a wide range of staff benefits for our employees, including:

• Company Pension Scheme
• Free Uniform & PPE
• 5.6 Weeks Paid Annual Leave Entitlement
• Free First Aid Training to assist with SIA Renewal
• £100 retention bonus paid after 6 months service
• Wellbeing Support including GP Appointments, Mental Health
• LifeWorks Employee Benefits Portal (Discounts, Vouchers, Money Off)
• Access to Monthly Reward & Recognition Schemes and Prizes

 

Due to the high volume of applications we receive, we are unable to respond to each applicant individually. If you have not heard from us within 10 working days, unfortunately on this occasion your application has been unsuccessful.

Job Description:

As a CCTV Operator at Oakpark Security, you will be an integral part of our dedicated team working on a continental shift pattern. Your primary responsibility will be the vigilant monitoring of our clients' sites across the country through their CCTV systems. This role involves meticulous reporting, conducting comprehensive checks of the camera systems, and promptly reporting any identified faults. Collaboration with onsite security teams and effective communication in the event of incidents will be essential.

Key Details:

• Job Title: CCTV Operator
• Company: Oakpark Security Ltd
• Location: Chelmsford, Essex
• Hourly Rate: £13.52 per hour
• Shift Pattern: 3 days, 3 nights, 3 off.
• Working Hours: 56 hours per week, 12 hour shifts (18:00-0600 or 06:00-18:00)

Responsibilities:

• Monitor clients' sites via CCTV systems with precision and attention to detail.
• Conduct thorough checks of the camera systems, reporting any faults promptly.
• Collaborate closely with onsite security teams, providing support and information.
• Report findings accurately and ensure documentation is complete.
• Respond effectively to incidents and emergencies, following established protocols.
• Maintain a high level of professionalism and uphold Oakpark Security's standards.

Qualifications:

• Previous experience as a CCTV Operator or in a similar role is preferred.
• Familiarity with CCTV systems and technology.
• Strong communication skills and ability to work well within a team.
• Attention to detail and the ability to work in a fast-paced environment.
• Knowledge of security protocols and procedures.
• Required: Valid SIA CCTV licence.

We are looking for an SIA licensed individual to join our expanding mobile response team based in Colchester, Essex. The role will involve using a company vehicle to do unlocks, patrols, and respond to intruder alarm activations.

Mobile Security Officers are supported at all times by our 24 Hour Security Operations Centre but the ideal candidates will be able to manage their nightly workload and accommodate additional tasks if so required. You will have to record all your job activities through our smartphone application - full training will be provided.

It will involve working a seven week roster that includes two weekends off every roster cycle. The role is day-time work between 0400-1200 so candidates should therefore be comfortable with early morning starts. All applicants must have a valid UK driving license (ideally no more than 3 points) and a valid SIA license (door supervision or security guarding).

Hours: 42 Per Week Average
Pay Rate: £12.00 per Hour

Due to the high volume of applications we receive, we are unable to respond to each applicant individually. If you have not heard from us within 10 working days, unfortunately on this occasion your application has been unsuccessful.

We are looking for an SIA licensed individual to join our expanding mobile response team based in Poringland, Norfolk. The role will involve using a company vehicle to do lock ups, patrols, and respond to intruder alarm activations.

Mobile Security Officers are supported at all times by our 24 Hour Security Operations Centre but the ideal candidates will be able to manage their nightly workload and accommodate additional tasks if so required. You will have to record all your job activities through our smartphone application - full training will be provided.

It will involve working a seven week roster that includes two weekends off every roster cycle. The role is mainly night-time work between 1900 and 0700 so candidates should therefore be comfortable with driving at night. All applicants must have a valid UK driving license (ideally no more than 3 points) and a valid SIA license (door supervision or security guarding).

Hours: 42 Per Week Average
Pay Rate: £12.00 per Hour

Due to the high volume of applications we receive, we are unable to respond to each applicant individually. If you have not heard from us within 10 working days, unfortunately on this occasion your application has been unsuccessful.