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All of our Mobile or Static officers book in with control via the RCS computer and have to complete a Health
&
Safety check call every hour. Their duties are rostered through the RCS system and all billing is generated from
their booking in and out of the system. All late arrivals and missed check calls are recorded in order that the
correct investigative or disciplinary action may be taken.
 A Control Room Log Book is maintained so that any incident, no matter how trivial, is brought to the attention
of the Management team for further action.
CCTV/Remote Monitoring, Lone Worker Monitoring, Vehicle fleet Management and Call
Centre Operation are just a few of the additional tasks undertaken by this Highly Trained,
Self Motivated and well Managed team of whom the Company is rightly proud.
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Oakpark Security Systems Limited operate a 24 hour Manned Control Room, using the RCS (Rosta Control
System) to assist in the Rostering and Monitoring of all Security Contracts. Our Duty Controllers are often the
first point of contact that our Customers, Potential Customers, Staff, Suppliers and the general public have with
our Company. To this end, all of our Controllers are "Hand picked" for their role and receive detailed and rigorous
training in the execution of their duties.
Customer Care, Dedication to the role, Communication Skills, Computer literacy, a Proactive approach and
exceptional standards of deportment are merely a random selection of the qualities demanded of our Control
Room Staff.
This, vitally important function is overseen by our Business Services Manager who's motivational and interpersonal skills ensure maximum efficiency from the team at all times.
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Oakpark Security Systems Limited holds SIA approved contractor status for the provision of security guarding and keyholding services.
'The ACS Standard encompasses all aspects of a security providers operation. It takes a holistic view of how well an organisation is managed and an approved organisation must demonstrate to an independent assesor, on an annual basis, that it has met defined standards'
Home:
Home
Company: History |
24 Hour Control Room |
Training & Licensing |
Staff Selection & Screening |
Recruitment |
Staff News
Services:
Manned
Guarding | Mobile Patrols |
Keyholding |
Remote Monitoring | Vehicle
Tracking
Contact:
Who to Contact | General Enquiries
Areas:
Essex |
Hampshire |
Sussex |
London |
Portsmouth |
Colchester |
Chelmsford |
Hertfordshire
Key holding in Essex, Hampshire, Sussex,
London, Portsmouth, Colchester, Chelmsford and
Hertfordshire. Alarm responses Essex, Hampshire,
Sussex, London, Portsmouth, Colchester,
Chelmsford and Hertfordshire. Mobile patrols
Essex, Hampshire, Sussex, London, Portsmouth,
Colchester, Chelmsford and Hertfordshire. |
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